KB: Takes longer than expected to log off from a Windows Server 2008 R2 SP1-based RDS server remotely (2809808)

A new KB article was released yesterday (kb2809808 ) regarding a long log off time on a Windows Server 2008 R2 SP1 RDS server, related to combination Windows Desktop Search and roaming profiles. I’ve seen this happen in some cases, good to see it’s now fixed.

“…Consider the following scenario:

• You have a Windows Server 2008 R2 Service Pack 1 (SP1)-based Remote Desktop Services (RDS) server that has the Windows Desktop Search (WDS) feature installed.
• User accounts are configured to use roaming profiles when users log on to the RDS server by using a Remote Desktop Protocol (RDP) session. 
• You enable the following Group Policy setting to delete cached copies of roaming profiles when the user logs off: 

  Computer Configuration\Administrative Templates\System\User Profiles\Delete cached copies of roaming profiles

• Many different users log on and log off from the RDS server remotely.

In this scenario, it takes longer than expected to complete the logoff operation…”

“…This issue occurs because of a build-up of stale registry entries. Therefore, an application that uses Crawl Scope Manager (CSM) to query scope rules takes a long time to enumerate the stale registry entries…”

Source and download: http://support.microsoft.com/kb/2809808/en-us?sd=rss&spid=14134

A Remote Desktop Services session stops responding during the logoff process in Windows Server 2008 R2

A new KB article (2571388) was released yesterday regarding the logoff process on a Windows Server 2008 R2 machine running the RD Session Host role. The cause is a deadlock situation in the Csrss.exe process. To apply the hotfix you must be running Service Pack 1.

Article ID: 2571388 - Last Review: March 14, 2012 - Revision: 1.0
A Remote Desktop Services session stops responding during the logoff process in Windows Server 2008 R2.

"...Consider the following scenario. You install the Remote Desktop Session Host role service on a computer that is running Windows Server 2008 R2. You try to log off a Remote Desktop Services session on the computer. In this scenario, the Remote Desktop Services session stops responding. After some time, the computer stops accepting incoming Remote Desktop Protocol (RDP) or Independent Computing Architecture (ICA) connections.

You must turn off and then restart the computer to recover from this issue..."

Source: http://support.microsoft.com/kb/2571388/en-us?sd=rss&spid=14134#appliesto